Phone: (423) 928-2752
Fax: (423) 928-3680








Services
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Day Services shall mean individualized services and supports that enable an service recipient to acquire, retain or improve skills necessary to reside in a communityĖbased setting; to participate in community activities and utilize community resources; to acquire and maintain employment; and to participate in retirement activities.

Health Care shall mean all of the services made available by medical professionals to promote, maintain, or preserve life and well being and having as its major objective: to relieve pain; treat injury, illness, and disability; and provide comfort and hope.

Nursing Services shall mean skilled nursing services that fall within the scope of the Tennessee Nurse Practice Act and that are directly provided to the service recipient in accordance with a plan of care. Nursing Services shall be ordered by the service recipientís physician, physician assistant, or nurse practitioner, who shall document the medical necessity of the services and specify the nature and frequency of the nursing services. Nursing Services shall be face-to-face with the service recipient by a licensed registered nurse (RN).

Personal Assistance Services shall mean the provision of direct assistance with activities of daily living (e.g., bathing, dressing, personal hygiene, eating and meal preparation excluding cost of food), household chores essential to the health and safety of the service recipient, budget management, attending appointments, and building interpersonal and social skills to enable the service recipient to live in a home in the community. It also may include medication administration as permitted under the Tennessee Nurse Practice Act. Residential services provided by the agency are not a component of this service.

Personal Funds Management shall mean accountability of personal funds belonging to a service recipient by a person designated with the responsibility for managing these funds. This would apply to Core Services when we are assigned as the representative payee for the service recipient.

Respite Services shall mean services provided to service recipients when unpaid caregivers are absent or incapacitated due to death, hospitalization, illness or injury, or when unpaid caregivers need relief from routine care giving responsibilities. Respite may be provided in the service recipientís place of residence, in a Family Model Residential Support home, in a Medicaid-certified ICF/MR, in a home operated by a licensed residential provider, or in the home of an approved respite provider. The Respite provider may also accompany the service recipient on short outings for exercise, recreation, shopping, etc, while providing respite care.

Supported Employment shall mean assisting persons with severe or significant disabilities to obtain and maintain community integrated competitive employment through specifically planned supports.

Supported Living shall mean a type of residential service having individualized services and supports that enable a service recipient to acquire, retain, or improve skills necessary to reside in a home that is under the control and responsibility of the service recipient. The provider agency may not own or control the property. Leases should be signed by the service recipients.

The service includes direct assistance as needed with activities of daily living (e.g., bathing, dressing, personal hygiene, eating, and meal preparation (excluding cost of food), household chores essential to the health and safety of the service recipient, budget management, attending appointments, and building interpersonal and social skills to enable the service recipient to live in a home in the community. It may also include medication administration as permitted under the Tennessee Nurse Practice Act.

Transportation Services shall mean non-emergency transport of a service recipient to and from approved activities specified in the service recipientís plan of care.