Phone: (423) 928-2752
Fax: (423) 928-3680

About Us
Core Services of Northeast Tennessee is contracted with the State of Tennessee Department of Finance and Administration-Department of Intellectual and Developmental Disabilities, licensed by The State of Tennessee Department of Mental Health and Developmental Disabilities as well as The State of Tennessee Department of Health.

Core Services of Northeast Tennessee receives funding primarily through the State of Tennessee-Department of Intellectual and Developmental Disabilities, TennCare-Home and Community Based Waiver, Department of Finance and Administration.

The State of Tennessee matches by a percentage funding formula administered by the Centers for Medicare and Medicaid Services (CMS), for services administered in the community. These are referred to as Home and Community Based Medicaid Waiver. Some services are provided with 100% state dollars.

Governing Board
Core Services has a volunteer Board of Directors, representing a varied degree of backgrounds, some as business leaders, some as parents and also represented by a service recipient. The Board meets quarterly, the third Monday of the month, July, October, January, and April. Board meetings are open to the public. The board members serve a three (3) year term and may serve a second consecutive three (3) year term before they must come off for one (1) year.

Board Members
Cody Frasure, LCSW, Chairperson Riki Forney, Vice Chairperson
Bob Armstrong, Treasurer Cathy Galyon Keramidas, Secretary
Cathy Muse Kay Copp
Jimmy Zukas Teresa Smith
John Humphreys Tanya Cable
Mary Little

Management & Support Staff
Susan Arwood
Executive Director
Nick Filarelli
Program Coordinator
Kara Jenkins, RN
Medical Case Manager
Cindy Frosley
Director of Employee
Development & Finance
Jane Farthing
Personal Funds Coordinator
Lisa Casteel
Program Supervisor
Trina Davidson
Program Supervisor
Susan Heiser
Program Supervisor
Brian Kennedy
Program Supervisor
Jessica Dunn
Case Manager
Megan Buckles
Training & Healthcare